Refund policy

At our store, every item is custom made specifically for you. Because of the personalized nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed.

We take great pride in the quality of our products and want you to have a positive experience. If your order arrives damaged, defective, incorrect, or if you experience any other issue with your purchase, please reach out to us within 48 hours of receiving your order.

You can reach us by emailing us with your order number and a description of the issue. If possible, please include photos so we can better understand the situation.

We review every concern on a case-by-case basis and will do our best to work with you to find a fair and satisfactory solution.

Thank you for supporting our small business and for understanding that custom-made products are created especially for you.